HITMAN 3 - Technical Support

[Rammstone]

New patch, same bugs.

Platform: PS5
Digital + disc

Location: All Hitman 3 Locations

Description: “SAVING” is stuck on the screen on every Hitman 3 map. This is a PS5 exclusive bug that has been in the game for 3,5 years now and never been acknowledged. Never been mentioned in the known issues

Steps to reproduce:

1. Start the game on PS5
2. Load up any Hitman 3 mission
3. Saving forever

Frequency: Always. Every time. Saving.

Why do you refuse to fix this bug? If you are incapable of fixing it, it would be far easier to just publicly come out and say it. Your communication with players is shocking.

[PatteDeFruit]

Not really an issue, but the french translation of the latest elusive “Le Bouleversant” target feels a little bit off, it means “The Shakener”

Meanwhile, “Le Perturbateur” means “The Disturber” / “Disruptor” and fits better imo.

I suggest you adjusting it to “Le Perturbateur” instead.

Thanks for reading our feedbacks. Cheers

[htmn]

lin_rodri, did you copy your Epic installation of the game to Steam? Several people posted earlier the same problem as you in various sites (not only hitmanforum; unfortunately, most people did not update status later), and I have played the game’s “starter” version first on Epic (several times over several months in 2021 because Steam version did not exist) then purchased the game on Steam in 2022.
I copied the installation from Epic to Steam following this post from vlord

Side note: I do not have Epic launcher (or any game client) load at computer OS startup. So when the computer’s finished startup, I manually start Steam then choose Hitman WoA (no other shortcut for game). This may have no impact, but Epic does not update itself until I start it, and Hitman WoA has nothing pointing it to Epic.

Another poster’s solution.

Best regards.

[Dmitriy_Doc]

Found problem with cinematic in WoA game version
When “The Showstopper” (Paris) mission ends (first misson in Hitman 1), cinematic “The Secrects of the Global Elite” do not play as it should do. Game just open “World of Tomorrow” mission. If I try to click on this cinematic in game to start play it, nothing happens.
Seems ‘World of Assasination’ game version do not have this cinematic for some reason.
Works fine in simple ‘Hitman 1’ game version.

[SugarN]

Platform: PC (Digital, Steam Store)

Description : I recently bought the World of Assassination Deluxe edition on Steam.

I finished The Sloth Depletion in the Seven Deadly Sins DLC but didn’t get its rewards. There is no Slapdash SMG, The Lotophage Suit, or Goldbrick Proximity Mine in my inventory.

It seems it only happens on The Sloth Depletion for now.

Frequency: Always

[Martin]

Platform: PC
Digital

Description : I’ve lost access to my Epic Games account (very hard to get something done with Epic Games support) so ultimately I’ve decided that it’s best to just buy Hitman on Steam. I was wondering is there a way to transfer all of my data from my Epic Hitman into my Steam Hitman through the IO account?

[GH_Ramsey]

Platform: Steam digital version;
Bangkok / Himmipan Hotel map; The Source side mission
Errant trespass zone on stair landing that only happens when going up the
stairs and is canceled by passing throgh the doors to the exhibit room.
A lone guard with an ! over his head is spotting through the floor when the
zone is being called trespass, but nobody else is triggering on it only the lone guard.

Video clip:

Himmipan Hotel has a weird trespass zone on this level

I think the guard is the bug. He is not there all the time. I’m replaying this area
and he’s not on that spot at the start of the level at least. And something else if he is
there then walking past the landing is fine but passing through the curtain on the left
the guard there asks to frisk me. If the one on the landing is not there that other
guard does not react to your passing by him. I’m in the waiter disguise, btw.

[DragonBurrito72]

Platform Steam
Digital

Description : I am having a similar problem to one mention before, where after i launch the game on steam, and then click play on the hitman launcher, it tries loading for 10 seconds and then stops. I have tried reinstalling, verifying the integrity of game files, transferring to a different drive, lowering setting, but none have worked. I even tried running the benchmark test thingy and that didn’t work. However, I am on the newest version of windows 10 and it only started happening yesterday after i had a power outage.

Steps to reproduce: IDK, have a power outage mid game?

Frequency : Always

Attach

[DragonBurrito72]

I also tried updating my geforce driver but that didn’t work

[empressofpersia]

I guess the launcher is still broken. Try this:

@empressofpersia

on your steam PC library, right click the game, go to properties and add “-skip_launcher” (without the quotes) to Launch Options, close the window and launch the game.

[DragonBurrito72]

tried it, when i press play it says its running for about 13 seconds and then stops

[htmn]

A few suggestions (you may have already done them and simply not mentioned):

1. check that any anti-virus software is temporarily disabled, and in Windows, firewalls are permitting the game to pass.
2. In the launcher, is the graphics card being detected? It’s the very first item in “Options”.
3. In the launcher, excluding the graphics card, all of the settings within “Options” at lowest / worst? You wrote, “lowering settings”, but not how low. If no, downgrade everything (Exclusive Fullscreen instead of Windowed, etc.).
4. If you have more than 1 monitor, set the game to be on “primary” (this is in launcher, but may have to be also set in GeForce and Windows).
5. Ensure no other app is open (e.g., browser, Discord) and exit (not minimize to system tray) from other game stores / launchers (e.g., Epic Games, EA, Ubisoft).

(as I play the game via Steam also, I tested Internet by unplugging Ethernet cable (and confirming wi-fi is turned off) before launching game; tried this before asking you to try it. I cannot get to launcher because Steam cannot confirm cloud save status; I chose “cancel” when asked “play anyway”?)

Apologies that these are generic suggestions, not specific to Hitman (they’re part of my troubleshooting process); hope something helps the game to load.

Best regards.

[Louis_Adelman]

Anyone having issues connecting online? I’m on Xbox.

Internet is working in my home. I did a reset of modem, router

Internet works, Hulu, even other Xbox games

Was playing freelancer got campaign completed then saw error server offline.

Waited 2 hours still down.

Feels like a Hitman server issue

[djsojus]

Can’t connect on Epic at the moment. Thought it was just me…

Edit: Servers are down https://hitmanstat.us/

[Louis_Adelman]

It’s back and working on Xbox as of

1:32pm ET

[Matt_Miller]

Cannot connect to servers, was working perfectly fine the prior few days. Allegedly the servers are fine so what gives?

[lukefsje]

Well today’s the first time that I was actually playing Hitman 3 when the servers went down and so I couldn’t play Freelancer! Celebration time!

Looks like they’re back up now, but I can’t wait for the day in the future when the game’s like this all the time!

[magicdave94]

Error starting contract:
The contract you are trying to start is not available anymore.

Unable to play any contracts right now, featured or otherwise, I could as of about 30 minutes ago just fine. Never seen this message before and it makes no sense.
As you can see I’m online and connected to the servers (official). Nothing like peacock or hcce running right now.
Anything I can do to fix? Have submitted a zendesk support ticket, will update if they respond in case anyone else has this issue.

Edit: I am actually unable to play anything at all not just contracts…
Edit 2: Working again now, panic over but really none the wiser as to what was going on. Verified files, maybe that’s what fixed it, but honestly no idea.

[PatteDeFruit]

[Problem Solved - See “Update”]

Hi support!

Having HUGE performance and fps drops since latest updates, making the game almost unplayable while in some areas…

Platform: PC (Steam)
Processor: AMD Phenom II X6 1055T
Computer: Windows 10 (last updates)
Graphics Card: Nvidia Geforce 1050ti (latest drivers)
RAM: 16GB

Game was used to run smoothly until recently, i have no idea what could’ve caused this!

Video demonstration:

HITMAN 3 - HUGE Performance Drops - Demonstration

Notice the stutter while watching at the center of the map? You can also see the FPS count on right corner of second part of video.

The issue might be related to DX12 as launching HITMAN 2 on DX11 works perfectly but when switching to DX12 it stutters just like HITMAN 3.

Other games run fine, except “Heavy Rain” that is having the same kind of issue. However it runs perfectly on Windows 7, very strange

I’ve tried mostly any solution possible (rollback drivers, graphic tweaks, updates, etc.) but still no fixes so far

Is it because of the game optimization or because of some misconfiguration on my computer? I am clueless for now

Thanks for help!

UPDATE: Problem Solved

After deep investigations (sfc scan, /DISM tools, and other troubleshooting tools) i concluded that there was no other solutions to fix the issue than perform a reset of the whole system. It could be an isolated file, or a program that have caused this but even in safe mode it was impossible for me to determine the source of the problem

Even if i knew that it was DX12 related, it was still too deep to fix it through the settings. So after a clean reset of Windows 10 the game seems to work now perfectly on HIGH settings without even updating to latest drivers and updates, feels good

This could mean the whole system was corrupted at system/reg level and it was too dirty or overloaded to keep my usual games running i think

Anyway this was the latest solution and i’m glad it worked.
Now i’ll have to remake all my settings but it was worth it

Thanks again for your help, back to playing the game as it should now

Cheers!

[Carachad]

Platform: PC, Steam, Hitman WoA

Description: When pressing play on steam, it launches the menu. Settings work fine, when pressing play it closes and gives u the processing mouse cursor, upon waiting like 10 seconds it just goes from running to the green play button on steam. I have deinstalled steam, skipped launcher, deleted all files related to steam and hitman, deleted my anti virus turned off windows anti virus, ddr4 ram + enough SSD and HDD storage, and a 3070 ti.

I had an error once saying missing executable but that was two weeks ago. No errors no nothing noone knows about it.

Steps to reproduce: Just me pressing play

Frequency: Started like 3 weeks ago, every time I try to play