I think you’re mixing communicating and giving new information together. Communication doesn’t have to be giving us new info.
ie Travis used to pop up on reddit in bug report threads with comments like “This is definitely not intended, I’ve passed this onto the team” or “It looks like the team are already aware of this”. Its acknowledging what people are putting out (doesn’t have to be every single comment people make either). Samir has been the CM for almost six months now, I honestly couldn’t tell you if he even has an account on reddit.
During the 5+ week period he didn’t even load this forum in March/April, he was on Twitter almost daily on the Hitman account replying to extremely random tweets. While we were here asking for clarification on things and waiting for answers, he was too busy tweeting to a random streamer that the Hitman account liked their new hair colour. I’m not even kidding - this is a real tweet.