HITMAN 3 - Technical Support

Platform: [PC]
digital

Description : Tell us about the problem in a few lines
When I try to launch Hitman3 at epic launcher, pop up window “Epic vaildation failure 1080-0” and can’t play.

Steps to reproduce: (How can we reproduce the issue?)
I bought Hitman 3 at Epic store(US). and I changed my country setting to Korea.
And then this problem appeared,

Frequency : (Did it happen once, or lots of times? Does it ALWAYS happen?)
always.

Attach or link to any videos or images that will help explain the issue.

1 Like

PS5 H3 sound goes off then crashed moments later, not sure if this is a known issue maybe? I an going to attempt to rebuild the ps5 database through safe mode, per instructions on another site I just want to confirm that there will be no data loss? Thanks

Platform: Xbox series x digital

Description : After today’s update, I get to the first screen saying press A to play as myself. I press A then it says connecting for a few seconds then the game crashes.

Steps to reproduce: Just start game then press A

Frequency : always happens

3 Likes

Platform: PC Epic Game Store

Description : after last update 3.100.0 on EGS keyboard and mouse not responding. I can’t play and can’t press any key in game menu.

Steps to reproduce: I try to reset all control settings, and I try to checking the consistency of files.

Frequency : Every time. Always.

Can confirm I have exactly the same issue. After the update on Xbox press A, it says connecting for a few second and then the game crashes. I’ve also downloaded on PC via Gamepass and have exactly the same issue there.

2 Likes

Same here - playing on Xbox 1X, digital deluxe edition. After pressing A to start, the game goes to a black screen for a few seconds and then crashes back to the dashboard. Just wanted to see if the update restored access to my missing levels but the game won’t even start. So tired of stuff like this.

3 Likes

This affects X-Series and Xbox One alike or just the latter?

Platform: Epic PC
Description: in either exclusive fullscreen or fullscreen the game freezes after loading the level. If I tab outside the game and move with the controller it’s runs fine and I can tab back inside the game and it runs again normally.
Reproduction: Start a level
Frequency: always when I start a level in need to tab outside the game and move with the controller

I load the game up and then when you press A its crashes/kicks you back to the home screen. I haven’t been able to play this game since you released the update for year 2.

1 Like

I’ve had the exact same problem all day on xbox series x.

Both, it would seem.

Platform: [Xbox One]
digital

Description : After pressing A on the login screen the game crashes.

Steps to reproduce: Launch the game. Then press A at the login screen.

Frequency : Every time

1 Like

Platform: PC Game Pass

Description: I own the Hitman 2 Expansion Access Pass on Xbox, but the content is not unlocked when I play The Hitman Trilogy on PC Game Pass.

Steps to reproduce: Attempting to play in New York, Haven Island, or use any other Hitman 2 expansion content.

Frequency: Always

Platform : Epic Games
Description : After update 3.100.0 game is not lunch
Frequency: Always

Playing on Xbox series X. After version 2.0.0.19 has installed the game crashes back to console dashboard during account sync on game startup. I have tried 10 times with the same result.

2 Likes

Same issue as reported

I only went on to check to see if my shit was fixed and I said on stream “more shit will break” :rofl: :rofl: :rofl: :rofl:

Crashes on Menu. Reinstalled it before reading this thread.

IOI, what a joke. Trolls.

2 Likes

Platform: [Xbox PC]
Description : After pressing A on the login screen the game crashes.
Steps to reproduce: Launch the game. Then press A at the login screen.
Frequency : Over and over and over and over and over

PLATFORM: Xbox series X, Xbox one X, Xbox cloud gaming
DESCRIPTION: After Pressing A on start screen and during “connecting” while trying to log in and go to the main menu, game freezes then hard crashes to dashboard.
STEPS TO REPRODUCE: Launch game. At start screen, press A to log in my gamer profile. Once “connecting” appears in the bottom right corner, a few seconds later the game freezes/crashes. Completely broken and won’t load to main menu.
FREQUENCY: Tried on 3 different platforms (series X, Xb1X, cloud gaming), many times, and it freezes/crashes EVERY time the exact same time. Nothing fixes it and it freezes/crashes a few seconds after the “connecting” icon starts flashing, every time, at least a dozen times now.

Updated the game yesterday (1/20/22). Tried to launch. On the “connecting” part of logging in, the connecting bar freezes, then the game crashes. Immediately goes back to my Xbox’s dashboard. It’s when the game is checking my save data, it freezes, preventing me from doing anything at all!

I’ve cleared my cache.
I deleted all my dlc and redownloaded loaded it.
I deleted ALL my game files/data/dlc and redownloaded it.
I deleted my console’s save data and redownloaded from the cloud.
I launched the game from a different Xbox.
I launched the game from Xbox’s cloud gaming.

Every time, it freezes/crashes when the “connecting” icon appears in the bottom right corner after pressing A to start to try to log in and go to the main menu. The 20th’s update corrupted my save data because NOTHING will allow me to load into the game. Nothing.

I have literally done everything possible on this console to get the game working, but it STILL freezes once the “connecting” bar in the right corner starts going.

I don’t wanna delete the save data from the console AND the cloud because I have content that’s transferred over from H1 and H2, as far back as 2016. I don’t wanna lose all my elusive target unlocks (and even the special coat/coins I got from doing H1/H2 elusive targets years ago that transferred into every new Hitman game), but I don’t know what else I can possibly do! I know this update broke my game since I literally downloaded it, tried to start then the game froze on “connecting.” It freezes the exact same time, every time now and I fear my save data is corrupt. Your update broke my game. I need answers. Please help!!

2 Likes

Platform: PC Steam

The keyboard and mouse become unresponsive and the character auto-walks. I never ever had a controller. I suspect the cam sees my Razer Tartarus V2 as a controller for some reason.

This makes the game completely unplayable.

I tried all the fixes I could find on the internet, but none works.

Steps to reproduce: It happens when it wants to.

Frequency: All the time

1 Like